03-06-2022 03:21 AM in
Galaxy Z Fold | Z FlipI have had this phone for less than a year and the screen is creased ... again. Now I have to make another claim. 😒. I only have the years warranty and if it is going to keep this up my phone will be no good. I've gone through the Comments as well post and it is not looking good. I am super disappointed. I waited for the flip 3 thinking these issues were addressed. I'd trade it in but I'll loose an arm and leg just to get a new phone! Now I don't know what to do.
03-06-2022 05:39 AM in
Galaxy Z Fold | Z FlipYes there has been some posts about this but what we don't typically hear from is people who've had no issues regarding the screen as people typically sign up to share their issues and not their positive experiences with their phone's @Hinata1
My colleague at work has had the Flip³ for a while now and the screen is pristine.
Selling the phone is a personal choice and if you do I'd suggest to sell to a friend , family member or work colleague instead of online sites suchbas ebay or shops in the Highstreet that buy used phone's as they tend to buy as low as possible to improve their own profit margin.
I own the Fold³ and the factory fitted screen protector has delaminated down the fold crease so I removed it and the phone is fine.
Mynfriend bought his not too long after mine and the factory fitted screen protector is fine.
However you proceed I wish you all the best.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
03-06-2022 10:26 AM in
Galaxy Z Fold | Z Flip14-06-2022 07:10 PM in
Galaxy Z Fold | Z Flip19-09-2022 08:51 PM in
Galaxy Z Fold | Z FlipI am on my 3rd warranty replacement. Phone company won't do anything. They want to send me a 4th one (as if) and Samsung admits no fault. Phone is in pristine condition. No drops. Nothing but opening and closing and there is a huge crack along the fold. Like I said THIRD flip. This is a lemon of a phone. I want something else.
20-09-2022 06:42 AM in
Galaxy Z Fold | Z FlipHi @MelrHill20
With you saying " Phone company won't do anything. " I assume a network has supplied the phone directly so it is in their hands whether they'll change handset type.
Sadly through past experience they won't unless the phone is discontinued and no stock is left.
One option could be to request a new replacement and then sell the replacement to accrue funds to fund buying another phone that'll accept your sim card and use that.
Not the best scenario but is a viable alternative option.
I wish you all the best. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-09-2022 07:07 PM in
Galaxy Z Fold | Z FlipYep, I have been super nice to this phone, just over a year and the crease is there. I believe Samsung is being sued in the UK over the phone but they say on here no problems. I really like the phone just the crease everything else about it is great and the power button fingerprint scan is the greatest feature of any phone on the market. I'm going to have to deal with it until I can upgrade to a flip 4 if I don't see as many problems with them.
14-10-2022 04:27 PM in
Galaxy Z Fold | Z FlipPlease sign petition I set up people, had a massive headache with these phones. https://chng.it/8fpjC8Qrpp
15-11-2022 08:49 PM in
Galaxy Z Fold | Z Flip18-12-2022 07:29 PM in
Galaxy Z Fold | Z FlipIt would seem logical that if most $1,000 flip 3 complaints are about screen cracking, it's a defect! Not rocket science