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Fold 4 stuck in beta

(Topic created on: 30-04-2023 07:55 AM)
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Zimma
Student
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Hi,

Can't opt out of beta program as it says the program has finished and to wait for full software release 

Use tried factory reset but still reboots to same beta software, I've also tried smart switch but still same issue..

Any suggestions?


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2 REPLIES 2
kamil40013
Samsung Members Star ★★★
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@Zimma, You should go to the service center. They will install latest firmware manually.


AndrewL
Moderator
Moderator
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@Zimma: To withdraw from the Beta programme, you must apply for withdrawal through Samsung Members application on your device. ("Settings > One UI Beta Programme status > Withdraw" menu).

To remove the beta software, perform a rollback to the previous release version using the Smart Switch PC Version on your computer. The rollback resets the device and removes data generated during beta testing. Note: If you backed up your device data to your computer with Smart Switch, you can restore the data after the rollback process. To perform the rollback, connect the device to your computer with a USB cable. On the computer, launch the Smart Switch application, and select "Downgrade". If you need assistance in having your software rolled back to the latest approved version you can call Samsung Service Centre. – Call Centre UK : 0333 000 0333 / Ireland : 0818 717 100.