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Flip 6 front screen freezes and USB port doea not charge

(Topic created on: 21-12-2024 04:28 PM)
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mack10diez
Explorer
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It's so frustrating having thsi issue i never had this problem when I was with the s series I changes over to the z flip and so many issues this happend after the last update my charging port does not charge only wireless charge and my front screen keeps freezing I don't know what I'm doing wrong I look after my phone well and I have plenty of memory but after thsi last update I have taken of my protector screens I have bought wireless chargers and it's really annoying that's ita Xmas ans I need to find them to get myself to a samsung shop and get someone to look at the phone as I have done hard rest many times and sometimes it works and some times it does not work and this is one of teh times it works so I thought I will make a post as community might respond faster then a samsung agent
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13 REPLIES 13
BandOfBrothers
MegaStar
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Hi 👋 

Long shot but try > Usb reset.

Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

Have you looked at backing up to Samsung Cloud as a workaround @mack10diez  🤔 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Piper123
Samsung Members Star ★
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On another post from this member this afternoon, the screen is black so they cannot see what they are doing.

This is also the second time they've asked this question and you / @BandOfBrothers have already offered advice on this.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
BandOfBrothers
MegaStar
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Yes @Piper123 i have asked for the two threads to be merged to keep all this one one place for easier reference. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

lminvti
Samsung Members Star ★
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I have checked it now, and yes same thing i will also ask to merge threads together. Thank you for pointing this out.
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