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Flip 4 Latest One UI Update Issue

(Topic created on: 19-10-2024 12:08 PM)
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Haz92
Student
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I have had my Galaxy Z Flip 4 for just over 2 years and it's been great but it has begun to have a startup issue since the latest One UI update. When I flip open the phone, the screen doesn't always come on. Sometimes it opens normally, but other times it flashes (sometimes white, sometimes green, sometimes red) and then goes black until I press the side button which then turns it on. The phone works perfectly in all other respects and hasn't been dropped or damaged. It seems like the new software update doesn't quite work with the flip open sensor?
12 REPLIES 12
Fiona26
Samsung Members Star ★
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I have read others with a similar issue after latest update. I would go to support in the members app, send an error report let the developers know. You could try wiping the phones cache partition also. If neither resolve the issue, may need to contact samsung.
Rrtp
First Poster
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Check out.   Z fold 4 ruined after 6.1 update

Z fold 4 ruined after 6.1 update

sillynacholegs
Apprentice
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I've been having the same issue since update
Expoboy
First Poster
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Were you able to fix the problem? We have the same problem with our Fold 4 today ...

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Only1Ranking
Apprentice
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Exactly 

I hate what I don't like
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Haz92
Student
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I have updated the phone to the newest One UI now (6.1.1) but it hasn't helped the issue. I'm going to contact Samsung and see what they say.
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deltaman10
First Poster
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Update?
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Members_b1CazT1
Apprentice
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Having same problem after update went to O2 no help so contacted Samsung no help at all any help appreciated 

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Members_b1CazT1
Apprentice
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Hi read your post my wife just updated her z flip 4 getting same problem just wondering have you had any info on a fix for problem no help from O2 or samsung