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Damaged screen protector on Z Fold 4

(Topic created on: 12-09-2022 03:47 PM)
1675 Views
ReynaldoNR
Apprentice
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So i put my Z fold 4 in an enclosed soft case inside my bag (closed position). The next day when i took it out and opened the main screen, i found  a long straight scratch from the top to the bottom of the main screen. Anyone knows what happened? Should i just replace the factory screen protector with a new one?

image

4 REPLIES 4
WelshPaul
Troubleshooter
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Looks like your screen is broken when zooming in on the photo. Samsung won't fix it under warranty so you don't have much to lose by removing the screen protector. I think doing so may cause further damage though.

My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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ReynaldoNR
Apprentice
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No its physically visible even when the screen is turned off. I posted a photo of a white background to provide some clarity
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j123456789
Pathfinder
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Looks to me someone tried to pull the screen protector off but gave up halfway through and stick it back on.

ReynaldoNR
Apprentice
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Its so weird. I cant think of anything that might have caused this
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