Z Flip 4 screen protector made warranty void

[RolandsE]

Hello!

Wanted to check with other if they had similar problem.

my galaxy Z flip 4 has 2 last months of warranty and it stopped unfolding all the way.

So I went to my closest warranty center in Poland/Warsaw, lady accepted my phone without any issues.

Today I got a call from service centre and was told, that If I wish for my hinge to be repaired I need to pay 1500 PLN for screen replacement, as my screen doesn’t have this original protective film.

Come on, what the… What is the relation between those two things?

If this is how it is with foldable - removing protecting film get me warranty void, then I will definitely not be buying any of these phones, like ever.

Does anybody got similar issue?

[BandOfBrothers]

Hello 👋 @RolandsE 

Welcome to the Samsung Community Forum Section for UK and Ireland Members. 

I would suggest to dig deep into the warranty Terms and Conditions for your region to check on this.

If i can be of any further help please don't hesitate to ask  😎