Headphones issues

[MA-_-NJ]

I have just updated my samsung galaxy z flip 5 and I am now having issues with all my Bluetooth headphones I am only getting sound on the right headphone only and no sound in the left headphones does anyone else have the same issues 

[BandOfBrothers]

Hello @MA-_-NJ 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

May I ask what manufacturer's make and model of Bluetooth earphones are you using. 

Generic troubleshooting step is are to delete the pairing and try again. 

https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-when-bluetooth-headset-audio-i... 

If i can be of any further help please don't hesitate to ask  😎 

[lminvti]

Hi @MA-_-NJ and warm welcome 👋

What brand headphones are you using?

Have you tried reseting Bluetooth settings?

To do so go to settings > general management > reset > reset WiFi and Bluetooth settings.

Also you can go settings > apps > arrow shaped icon at top > show system apps and press OK > search bluetooth agent > storage > clear cache and data.

You can also try wipe cache partition of your phone.

Try to unpair and repair all of your headphones.

[MA-_-NJ]

Hello I have tried 2 pairs of headphones 1 sennheiser urbanite xl and 2 sony xf-1000xm5 both headphones have connected to Bluetooth because I can hear the system notifications sound but music and videos can only be heard on the right side I have connected bothe headphones on my samsung S24 ultra and have no problems

[MA-_-NJ]

1 sennheiser urbanite xl and 2 sony xf-1000xm5 i have tried the reset and I am having the same problems both headphones working on my samsung galaxy s24 ultra

[lminvti · Accepted solution]

If you head to settings > accessibility > hearing enchantments is mono audio is toggled on? If so turn it off.

[MA-_-NJ]

You are an absolute genius problem solved headphones are working perfectly thank you so much 👏👏🙏

[lminvti]

Not a problem at all 😊