27-05-2023 08:24 PM - last edited 27-05-2023 08:26 PM
Hello, have purchased my fold z4 since November 2022 and today I just opened the phone to check my email and while opening could hear the sound of cracking. There is a black line in the middle.
Can you let me know if I can get the warranty covered for this phone?
27-05-2023 10:08 PM in
28-05-2023 05:16 AM in
This sounds like the factory fitted screen protector delaminating @Springs 12
A Samsung Service Centre or Samsung Experience Store can assess your phone once you've booked it in.
Samsung apply a Limited 2 Year Manufacturers Warranty.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-06-2023 06:17 PM in