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Big screen cracking

(Topic created on: 19-10-2021 07:53 PM)
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joeybig01
Journeyman
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Hi,

My fold 2 big screen it starting to develop hairline cracks at the very top and bottom of the "crease" 

I haven't had the phone a year yet 

Thanks in advance, Joe 
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3 REPLIES 3
AndrewL
Moderator
Moderator
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@joeybig01: I'm really sorry to hear that you are experiencing this issue with your Galaxy Z Fold2. In order to get the support you need, please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be on hand to assist you further, and arrange any necessary repairs. 

Help & Contact | Samsung United Kingdom

BandOfBrothers
Samsung Members Star ★★
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Could this be the factory fitted screen protector that's cracking @joeybig01  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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joeybig01
Journeyman
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I've had the screen protector bubbling up since new, especially down the "crease"

Once that is peeled back slightly the hairline scratches can be seen
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