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Original topic:

Big screen cracking

(Topic created on: 20-10-2021 08:28 AM)
joeybig01
Journeyman
Options
Galaxy Z Fold | Z Flip
Hi,

My fold 2 big screen it starting to develop hairline cracks at the very top and bottom of the "crease" 

I haven't had the phone a year yet 

Thanks in advance, Joe 
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3 REPLIES 3
AndrewL
Moderator
Moderator
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Galaxy Z Fold | Z Flip

@joeybig01: I'm really sorry to hear that you are experiencing this issue with your Galaxy Z Fold2. In order to get the support you need, please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be on hand to assist you further, and arrange any necessary repairs. 

Help & Contact | Samsung United Kingdom

BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

Could this be the factory fitted screen protector that's cracking @joeybig01  ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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joeybig01
Journeyman
Options
Galaxy Z Fold | Z Flip
I've had the screen protector bubbling up since new, especially down the "crease"

Once that is peeled back slightly the hairline scratches can be seen
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