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Original topic:

wifi

(Topic created on: 20/03/21 17:25)
Patdiyelegance
New Member
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Galaxy S9 Series
Does anyone know how to adjust the setting so the phone can pick up my wifi stronger in my house? All other devices work well, so it's not the wifi problem- S8 phone.
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AndrewL
Moderator
Moderator
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Galaxy S9 Series

@Patdiyelegance: To troubleshoot this issue please head to Settings > Connections > Wi-Fi > Tap the cog symbol to the right of your router > Forget > Back > Toggle Wi-Fi off and on again > Select your router from the list of available connections, and run through the connection steps. Now, go to Settings > Connections > Wi-Fi > Tap the cog next to your router > Advanced > MAC Address Type, and set this to Phone MAC. If the issue persists, please try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, as this will refresh the software and address any issues that might be a contributing factor. I also recommend resetting your router to ensure that there are no temporary network issues. If you are still finding that the connection is weak then please head to Settings > General Management > Reset > Reset Network Settings.