15-11-2019 07:13 AM in
Hello
When uploading photos to my windows 10 pc
It transfers everything files of game pictures and adverts.
These files are not anywhere in my gallery and I cant find or see them to delete.
This results I'm uploading 1000s of pictures everytime even if only 30 new photos on phone
Please help it's been driving me mad.
Using an s9 plus but this also happened on my s7
15-11-2019 05:20 PM - last edited 15-11-2019 05:23 PM
Hello @Djdees3373 @, how do you proceed for the transfer of photos? Make me screenshots if possible ..
15-11-2019 05:51 PM in
Hey @Djdees3373 ,
are you able to tell me how are you transferring this or send a picture of the process on the phone as our Superuser @Cassidy007 mentioned?
You can also take a look at this link: https://www.samsung.com/uk/support/mobile-devices/how-do-i-transfer-photos-from-my-smartphone-to-my-... to find other ways to transfer photos from your phone to the PC.
15-11-2019 06:06 PM in
Hi I'm doing it via USB
Right clicking on the s9 part
15-11-2019 06:10 PM in
Does this happen every time that you try to transfer files? Are these pictures being taken with your camera and where are they saved (SD card, phone's internal memory or Cloud)?
Are you able to try any of the alternative method provided in my last post?
15-11-2019 06:17 PM in
Photos are on sd card. I've no idea where the adverts and game pics come from
I will try some of your sugestion
15-11-2019 06:17 PM in
Thank you for your help
11-12-2019 10:03 AM in
Actually, no matter the photos saved on Samsung phone's internal memory or sd card, you can use Samsung mobile manager tool to help you access to them easily. With its help, all the photos will be scanned out and displayed on program window. Then you can preview and choose them to transfer to your windows 10 pc directly.