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S21fe Instagram notifications help

(Topic created on: Thursday)
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LucyInTheSky
Pioneer
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Please advise how I can stop Instagram sending a repeated notification daily ( hourly ) over the past three weeks about a story that didn't upload. 
No matter what I do it's still notifying me.
Any help?
3 REPLIES 3
johnz237
Hotshot
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Go to settings, apps, Instagram, force stop, and clear cache. Delete and reinstall Instagram.

However, if this issue persists, this is an Instagram app issue. I would contact Instagram support directly.
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BandOfBrothers
Samsung Members Star ★★
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Hello @LucyInTheSky 

Have a double check of your phone's and apps settings please. 

Long hold on the app icon and tap on i and then storage and clear cache. 

A more broadsworded approach is >

  • Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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LucyInTheSky
Pioneer
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I have cleared cache and forced stop... nothing stops these notifications about 1issue
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