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Wi fi calling

(Topic created on: 11-02-2025 08:17 AM)
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carlossparky
Student
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Has anybody else had a issue with the WiFi calling symbol missing from the green call button and the little symbol missing from the top and yes I have wifi calling turned on 
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7 REPLIES 7
-Robot-
Samsung Members Star ★
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You need to contact your network provider and have them reactivate it on your account and send update to your phone
cbsewell
First Poster
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Yes, same problem. I have it supposedly turned on, but no WiFi calling activated icon. I did call my network provider and they told me WiFi calling was not compatible with the S25 series...yet. Sounds like BS since they've had months to prepare. I'm with Bell Mobility in Canada.

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MAK136
Explorer
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Not sure what you mean by on green call button but it is present at the top. You need tobpull down

I had same issue and discovered that Samsung UI 7 now hides symbols at the top.

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cbsewell
First Poster
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He means the green dial button in the phone app. It changes from a plain handset when WiFi calling is enabled. And the WiFi calling icon that appears on the top right status bar. This not "hidden"; it displays just as the WiFi symbol and carrier bars do when WiFi calling is enabled.  I'm not sure you understood the question or had the same issue.

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cbsewell
First Poster
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My mobile network provider something during my last chat with their support, and it is now working.  I didn't think it was at first because the WiFi calling icon in the status bar doesn't show up until you pull down the quick menu, a baffling design change in Android 15. However, the icon is now there, and also the phone app's keypad shows a Wifi calling icon for the dialer button.

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adamlee
Big Cheese
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Yes. I've upgraded from S23U which had the icon. S25U doesn't have it.
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cbsewell
First Poster
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Have you tried pulling down the quick menu or looking at the dialer button in the phone app? The icon doesn't show up in the status bar by default any more for some reason. If the icon isn't there or the phone app dialer button doesn't show a WiFi symbol in it you may need to contact Bell Mobility support through chat.

Status BarStatus BarDialer ButtonDialer Button

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