01-04-2025 07:14 PM
What am I doing wrong? Ever since I bought this phone, I've had battery issues. Three weeks ago, I did a factory reset—without using SmartSwitch. I'm using two SIM cards, I have the latest software from March. AOD is turned off. I tried using Light mode, turned off the second SIM, turned off 5G. Still getting terrible battery life. I also tried other apps to measure usage, but none of them show what's draining the battery. When I add up all the percentages shown in the "Since last charge" stats, they definitely don't add up to the percentage that's actually been drained from the battery.
I tried optimizing in Device Care, also used Galaxy App Booster and all possible battery optimization tools via Good Guardians. I also wiped the partition cache twice. Previously, I had the S25, and it lasted longer, even though I installed stuff via SmartSwitch 😄 I really don't know anymore—can you still suggest something I could try?
I haven't mentioned yet that the phone is on Wi-Fi most of the time, and I feel like it drains the most when I'm not using it.
😞
01-04-2025 07:24 PM
Hello 👋 @efitko
I certainly understand that you are trying to get to the bottom of this.
Can you try Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ to see if that helps highlight anything.
Also using two sim cards will use more battery as the phone is then maintaining two connections.
May I suggest to perform a forum search as you may find already existing threads with help and advice within.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-04-2025 07:28 PM
01-04-2025 07:48 PM - last edited 01-04-2025 07:49 PM
01-04-2025 07:53 PM
I also mentioned that I tried disabling the second SIM – it has now been turned off for 4 days, and the issue still persists.
01-04-2025 07:54 PM
I've probably searched everything and couldn't find anything that would help me. That's the reason why I'm writing all this.
01-04-2025 08:00 PM - last edited 01-04-2025 09:08 PM
01-04-2025 08:37 PM
Ok @efitko
The next logical step would be to let a Samsung Service Centre have hands on.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-04-2025 09:11 PM - last edited 01-04-2025 09:17 PM
01-04-2025 10:44 PM