Weaker signal since latest update

[KFN]

I recently updated the phone's software and my phone signal appears to have worsened, going from full strength before to now 2-3 bars.

Has anyone else noticed this?

[AndrewL]

@KFN: Are you experiencing signal issues in all locations, or just certain ones? If you press and hold the Side button > Restart, do you notice an improvement?

[BandOfBrothers]

Hello 👋 @KFN 

Welcome to the Samsung Community Forum. 

No my phone still is at full bars and ⁵g in most places I go to. 

There is a diagnostic tool 🔧 found in your Samsung Members App to see if that highlights anything. 

First turn the phone Off and On i.e a Soft Reboot, but if that does not help then follow this by trying a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

You can reset the Network via Settings > General Management > Reset > Reset Mobile Network Connection. 

If i can be of any further help please don't hesitate to ask  😎 

[KFN]

Primarily notice it in my house where I used to get full signal. Some areas of my house now get no signal at all. I tried to restart and reset network settings but the issue continues. Even on my last 5yr old phone, I'd get signal throughout my house.

[KFN]

Thanks, tried this but issue continues.

[AndrewL]

@KFN: Do you have a case or cover on the phone? If so, please try removing it temporarily, as it could possibly be obstructing the antenna. I also recommend contacting your network directly to enquire about any known issues with the service in your area. 

[KFN]

I do have a case but have had one since I had the phone. Tried it without the case but no difference. I've checked with my operator and there is no reported errors in my area but I have also raised a support ticket with them.

[LP670]

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[GK8]

Same issues. I upgraded from s24 Ultra to S25 Ultra..Latest software.. now I have so many dead spots in my house, which were perfect on the 24 Ultra. Wonder whether it isr is a hardware or software issue? Will be gutted if it's hardware.. It takes 2-3 days to move all the apps and log in credentials and set up everything

[Mili73]

Same problem. It is a shame.