17-03-2025 04:13 PM
17-03-2025 04:35 PM
Hello 👋 @princrsstwinkle
First it's not good that you've had this issue.
Performing a factory reset and then not using the back up is always a good generic troubleshooting step just incase the issue is in the back up and is brought back over to the phone.
Thank you for sharing your heads up.
👍
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-03-2025 09:04 PM
I am glad that you found a workaround. I do tend to do exactly that. Restore contacts and messages and set everything else as needed.
SmartSwitch can get some settings conflicting with the new ones.