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S25 ultra network issues

(Topic created on: 17-03-2025 04:13 PM)
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princrsstwinkle
First Poster
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I had problems with WiFi and cell networks not working intermittently I reset network, reinstalled everything this was going on for 2 weeks called Samsung support phone checked out OK still it continued finally I restored it to factory settings this time however I only restored my contacts and messages and touch wood since no issues whatsoever with connection to the Internet so anyone who experiencing this issue only restore contacts and messages and reinstall everything else from scratch hope this helps 
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @princrsstwinkle 

First it's not good that you've had this issue. 

Performing a factory reset and then not using the back up is always a good generic troubleshooting step just incase the issue is in the back up and is brought back over to the phone. 

Thank you for sharing your heads up. 

👍


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Reylob
Samsung Members Star ★
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Hi @princrsstwinkle 

 

I am glad that you found a workaround. I do tend to do exactly that. Restore contacts and messages and set everything else as needed.

SmartSwitch can get some settings conflicting with the new ones.


Technology enthusiast, but not related to any technological company.