22-03-2025 08:27 PM
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Hey everyone, I have an issue with my s25u. I try and listen to Spotify and the media just stops playing. This happens when I am both online and off-line. It also happens with other apps such as meditation apps etc. I can't seem to work it out. I have tried restarting the phone, uninstalling the apps, nothing is optimised etc. Can't work it out.? Any ideas please
Solved! Go to Solution.
22-03-2025 08:32 PM
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22-03-2025 08:36 PM
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22-03-2025 08:55 PM
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See if any of these help @Christie8
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-03-2025 09:00 PM
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22-03-2025 10:04 PM
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@Christie8 wrote:Hey everyone, I have an issue with my s25u. I try and listen to Spotify and the media just stops playing. This happens when I am both online and off-line. It also happens with other apps such as meditation apps etc. I can't seem to work it out. I have tried restarting the phone, uninstalling the apps, nothing is optimised etc. Can't work it out.? Any ideas please
I have tried clearing cache and data. I have uninstalled and reinstalled. What I cant do is find my spotify app sitting in sleeping app, deep sleeping etc (it just doesnt show up anywhere there) Happens on loud and also when earphones are connected, in car etc
22-03-2025 10:34 PM
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I cant see spotify sitting anywhere in sleeping, deep sleeping etc. it just doesnt show up.
22-03-2025 10:40 PM
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Hello all, I am stuck. My media keeps stopping for no reason when listening to music, meditation apps etc. I am ready to throw my phone. It has not been great since I used samsung smart switch. Can anyone give me suggestions on how to factory reset and what backup to use. I understand that there is google backup, samsung and smart switch but seems I have bugs. Any help is appreciated.
22-03-2025 10:43 PM - last edited 22-03-2025 10:51 PM
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22-03-2025 11:23 PM - last edited 22-03-2025 11:24 PM
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I would suggest following this
https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/
And then factory reset.
Do we think this will help your issue? Have you tried other troubleshooting methods?
https://us.community.samsung.com/t5/Galaxy-S22/Media-keeps-stopping/td-p/2433927
"I was able to fix my "media storage keeps stopping" messages by going to settings > apps > three dot menu at top right of screen and hitting "reset app preferences". Took care of all of my storage problems. I hope that clears up your problem!"
