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Bluetooth issues after updates

(Topic created on: 28-03-2025 06:04 PM)
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Greenmum1
Helping Hand
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Hi all, I wonder if anyone has been having issues with their phone today?
Randomly, my bluetooth which is connected to my car is not playing audio via the car speaker, it is playing on my phone, but registering on the media screen, it's such a faff to get it to play audio generally that I have to say this is the biggest bug bear for me, the audio connectivity.
The other issue I have had today is some apps saying I am "Offline" using mobile data, even though i was using my ring camera and receiving messages, now i am on wifi, those particular apps seem fine.

19 REPLIES 19
Greenmum1
Helping Hand
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Oh no! Have you raised a ticket with support? Also, when you say settings, is that headphone settings or phone settings it may be a case of there is an option for both? I really wish they would keep something so much utilised as bluetooth connectivity, simple
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Members_x60wAfU
Student
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I solved my problem. I have the "phone" application in version 15.1.99. I cleared the data in it. As before, the headphones were connected but not active during the call (not marked in green), now after resetting the data in the application, the headphones work correctly. (I tested on the second headphones too)

Greenmum1
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That's fab news😊! Happy listening👍!
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akanbaz
Journeyman
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The issue is because of WhatsApp. Force stopping the WhatsApp resolves the issue temporarily.
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Greenmum1
Helping Hand
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Is that relating to the bluetooth issue? I am not sure how that would be and i have never had issues with my what'sapp
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akanbaz
Journeyman
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Pls check the workaround if it works for you. If not it's a different issue.
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Greenmum1
Helping Hand
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Hi, yes I appreciate the suggestion, I am just trying to establish if this relates to my audio not connecting to my car media player automatically

WyvernZA
First Poster
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I have the Samsung A73 and also have the same issue since the last update, my bluetooth will not stay connected at all.

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Duduza
First Poster
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i want to solve this problem 

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Greenmum1
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Hi there😊, what's the specific issue you're having? Was your bluetooth working fine before?
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