Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Battery Learn Passage needs a reset

(Topic created on: 4 weeks ago)
234 Views
Options

image

Hello all, as I've been leaving my phone for a while week while learning my usage patterns, I do not think this is the average for my daily use from now on. How can I start over again? Thank you 😊 🙏 
5 REPLIES 5
Solution
johnz237
Samsung Members Star ★
Options
Hi!

Open the dialer and type *#9900#. Scroll down and tap on the Batterystats reset option to erase current battery usage data and restart the learning process.

*Do this beforehand:
Go to settings > Security and privacy, and then turn off Auto Blocker. The code will not work on the dialer otherwise.
Options
Thank you so much, 👏
A235GUW
First Poster
Options

Hello, I'm having the same question on my A23 5G UW, but the code is invalid. Is there a different code I need to use to reset mine?

0 Likes
johnz237
Samsung Members Star ★
Options
The code will only show as invalid if you don't turn off the auto-blocker first, as the instructions say. If it still says invalid, your device doesn't allow for it- normally if tied to a carrier
0 Likes
A235GUW
First Poster
Options

My phone is a carrier phone and Auto Blocker is off. What code can I use instead if any?

0 Likes