What's app notification

[Rabs123]

Just got a new phone s24 never used samsung before. My whats app notification do come up on my home screen and also my reception is not great on this phone. Anyone else have any issues. Also my finger print doest work too. 

[Nickname45379438]

Sometimes if you have a screen protector it won't work with your fingerprint

[BandOfBrothers]

Try your sim card in the other sim slot to see if that helps especially of the signal issue is happening everywhere @Rabs123 

If the issue is on one particular area then I'd say they're is a mast congestion issue or mast under repair and or your sim card maybe at issue. 

Test it in another phone if you can. 

You can reset the network settings in General Management under the reset options. 

There is also a diagnostic test tool found in your Samsung Members App. 

In regards to fingerprints delete them and start again with taking two prints of the same favourite finger you use to unlock. 

There is also a setting you can Toggle On to improve fingerprint unlock. 

It's in Settings then  Display. 

If i can be of any further help please don't hesitate to ask  😎 

[Rabs123]

Thanks so much will give that a go. Also I cannot get notification pop up for WhatsApp on my home screen. It says its not compatible for android

[AndrewL]

@Rabs123: If you head to WhatsApp > Tap the 3 dots in the top right > Settings > Notifications, then 'Popup notification' will be greyed out, with 'Not available' written below. This is an embedded feature of the WhatsApp notification options (a decision made by the developers themselves) and cannot be adjusted in your phone's settings. 

[danfish13]

Why may I ask as im having issues wirh my phone waking up wirh whats app notification. But samsung messages wakes my phone up ??