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Video graphic issues

(Topic created on: 4 weeks ago)
207 Views
dan60993
Journeyman
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Can anyone help with these graphic issues when watching videos. Does it on WiFi 6 and and mobile data connections. Imperfections to the video.

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image


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14 REPLIES 14
OmegaMutant
Voyager
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Does it happen on any other app or is just isolated to the YouTube app? I can see from screenshot it's the same video, does it happen on any other video you watch or is it isolated to just this one video?

Have you done any steps to resolve it yourself, just saves time for us so we don't suggest to do things you've already done
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dan60993
Journeyman
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Happens with every video that I watch it can be any youtube video or a Facebook video or a Facebook reel there the ones I've tried and when I rewind the video the imperfection happen in exactly the same place on the videos
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dan60993
Journeyman
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On the left eye of the guy and two lower fingers on the phone photoScreenshot_20240514_103739_YouTube.jpgScreenshot_20240514_103502_Facebook.jpg
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dan60993
Journeyman
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I've tried changing the video quality youtube tired changing the vivid mode to natural and tried all 3 screen resolutions the UHD the FHD and HD
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OmegaMutant
Voyager
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Strange.

Try clearing cache from the apps by going Settings > Apps > click on app > Storage and then clear cache

Are all the apps up to date?
Any software update needed for your phone?

Try uninstalling the apps and reinstalling

Also if there are any videos on your Gallery app then play these, does it have the same problem or not?
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Robin999
Maestro
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Got a link to those videos, so we can try and replicate?
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dan60993
Journeyman
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So yeah just took a video and it does the same thing when you play the video back!
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Robin999
Maestro
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Thanks. Nope, I can't replicate it. Using S23 Ultra on WiFi 5ghz. 1080p quality.
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