3 weeks ago
Hello,
I got my samsung s24 Ultra last week and I noticed the display has problems with color banding and looking grainy.
I took few pictures with my other phone. The problem of banding is clearly visible while watching movies or even on the default wallpaper. I also included a picture of gradient picker on the browser that clearly show rough transition between two colors.
Above default wallpaper.
Above scene from a series with banding issues. All dark scenes look like this.
Above gradient picker on chrome browser. Top part of the picture has clearly visible vertical lines - instead of it being a clear color transition.
I had a feeling that the screen feels grainy, like a sand paper, so I found a video on YouTube that tests grey colors. At some point I was able to notice that the color is not uniform but instead has brighter spots.
Above grainy color issue. I recommend looking at it in a dark environment.
Above closeup of the grainy screen.
The problem is especially visible in dark conditions.
I modified screen settings few times but I always got the same results.
Please let me know if this is normal with this phone or if it is fixable. What can i do with it?
I recommend checking my pictures in a darker environment - makes it easier to spot the problems.
Thank you,
Wojciech
3 weeks ago
3 weeks ago
a week ago
I hope they replace your handset quicker than mine was suppose to be. If I had waited this is back in January I would have received my replacement 3 weeks ago 🙈