Video Call Effects not available on S24+ UI One 6.1 Android 14 (toggle switch is missing in the menu)

[GREMIH]

Hi. 

Video Call Effects function does not work on S24+ UI One 6.1 Android 14 (Settings - Advanced features - Video call effects). There's no toggle switch to turn the function on (see the attached screenshot). Is this a bug?

It seems all is set up properly (see the attached screenshot) but in the none of the selected apps the blurred background or a selected background does not apply. Nothing happen since the function is obviously deactivated by default and I can't turn it on since there's no toggle switch in the menu to do so! In the video calls in all the selected apps (Meet, Messenger, Zoom) a see my original background - I can only blur or change it via the app's settings during the call itself. So, the phone's Advanced Video Call Effect function does not force the selected apps to apply the blurred or selected background as set in the phone's settings menu.   

In my the other Galaxy devices (S10e & Tab S9+) the toggle switch is present & the function works properly (eg the phone enforces eg. Meet to blur the background during the video call).

Anybody else with the same issue? 🤔  With no toggle switch for activating / deactivating "Video call effects" feature in the "Advanced features" menu in Galaxy S24+ phone's Settings.

Best regards, 

Greg

[Doday]

Thanks it work by swipe down the screen

[Govind Menon]

Thank you! It works!

Hard to find out on our own otherwise. Much appreciated 

[Govind Menon]

Hey there

It's a frustrating issue for sure as initially there was a floating bubble enabling easy access, uncomplicated. The video call on off doesn't exist but if you do want to use the options, just pull down the menu from top down and then video call effects option is available in the menu when you fully pull it down (top left on my screen) 

[Grey Girl]

Did you ever get this resolved?? I'm seriously about to give up 😕

[Members_4x4lrpg]

Thank you very much. For my s21fe phone it worked.

[JaniJani]

Awesome !! thanks a lot !

[C_strong]

I was able to turn it on, galaxy s23 ulta, but cannot turn it off and it's annoying me.

[AndrewL]

@C_strong: Have you tried swiping from the top of the screen to the bottom while on a video call, and tapping on 'Video call effects' (located towards the top of the screen) to explore your options from here? 

[Teneesha]

I have samsung A14 and I really wanna get video calls effects and I'm trying everything to find it can someone pls help me..??

[Rachelita]

thanks so much for this community.  After fiddling around for a week since I received my S24+, I am happy to say that it finally worked.  The tricky part was to wait for the call to be initiated in order to be able to pull down the settings menu twice, to have access to voice call settings.  Thanks again.