Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to get notifications from email apps

(Topic created on: 08-03-2024 08:04 PM)
21755 Views
Ram225
First Poster
Options
Hi,
Why I'm not able to see my emails in notification panel ,unless i open my email app i can't able to see emails in the notification panel ,is there anything i need to change in settings bec those notifications are appearing if i only opens my email apps ( Gmail,outlook)

Cheers,
Ram
7 REPLIES 7
AndrewL
Moderator
Moderator
Options

@Ram225: Please try heading to Settings > Apps > Gmail (as an example) > Notifications > Allow notifications (On) > Notification Types > Tap on Lock screen, Badge and Pop-up, so each one says 'Allowed' > Notification categories > Check each category, and make sure that 'Alert' and 'Show as pop-up' are selected. Let me know if this helps. 

Alyn89
Navigator
Options
There could be a couple of reasons why you're not seeing your email notifications on the S24 Ultra notification panel. Here's how to check your settings:

App Notification Settings: Make sure email notifications are enabled for Gmail and Outlook. Go to Settings > Notifications > Apps and find Gmail and Outlook on the list. Ensure that "Show notifications" is turned on for both apps.

Lock Screen Notification Settings: You might have disabled email notifications on the lock screen for privacy reasons. Go to Settings > Lock screen > Notifications. Choose the option you prefer for "Show content." You can select "Always show content" to see the notification details on your lock screen.

0 Likes
upscdayz
Student
Options

I had to go to Settings, Battery, Power Saving and turn off that power saving. Finally, after 2 days of clicking everything I could think of.... this was the fix for me. I hope this works for you

Casu206
Apprentice
Options

Hello, if the problem still exists... I finally found the solution!!! Which, at least for me, finally worked. Maybe it's the solution for everyone else. I found a setting in the Gmail "App Permissions." "Stop app activity in case of non-use." This setting was activated for me. After I deactivated them, I finally got mail notifications!!:))) In the screenshot you can see the setting.

Screenshot_20240831_143446_Gallery.jpg

SJA_25
Student
Options

I'm having the exact same issue on my Samsung 23 Ultra.  I've tried doing everything as suggested for notifications on my phone settings and on the actual Gmail app and nothing works??

Help?

0 Likes
SJA_25
Student
Options

Thank you! This fixed my issue. I'm receiving notifications now on my 23 Ultra. 🙌

0 Likes
idongcodes
First Poster
Options

I'm quiet puzzled as not one of the replied suggestions are working for me on my s23 ultra  for yahoo and outlook mail

0 Likes