Touch responsiveness

[uchihamutasim]

Loving the s24 utlra, had the charging issue which was fixed with the first software update. But theres a minor touch issues which can be collectively very annoying. The issue is when I tap the display while typing or just normally interact, the phone doesn't seem to respond unless I redo it once or more. Seems like a software issue since retrying the taps works but once in a while the phone just doesn't register the touch. Was wondering if any of you had the same issue, so that we all report this to Samsung and get it sorted.

[BandOfBrothers]

My Samsung Galaxy s²⁴ Ultra does seem fine when tapping icons and typing etc @uchihamutasim 

Sometimes when I swipe down to get to the Notification Shade this can be hit and miss.

I would suggest that you clear the phone's System Partition Cache Files Section to see if that helps. 

If this does not then do send feedback via your Samsung Members App. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

To add I fitted a Spigen EZ Glass Screen Protector so also turned on the Touch Sensitivity in the display settings to help. 

If I can be of any further help then please don't hesitate to ask.  😎 

[Glenntech]

Mine seems OK. Not noticed anything with my display.
Along with @BandOfBrothers advice.
If you are using a magsafe type case. Try removing this and see if that helps.
It's been noted by some that have problems because of these cases

[uchihamutasim]

Tried but nah no difference, i already sent feedback so lets see what happens

[uchihamutasim]

The magsafe type case has caused issues with the s pen only for other users, the touch shouldn't have any problems because of that

[Glenntech]

It causes issues with the S Pen.
But I have seen others saying that they are getting touch response issues as well. Why I mentioned it.
Depends on the case being used. Actually having something attached using the magsafe is definitely a problem that's made worse

[uchihamutasim]

Yes, i don't have anything attached to the case so it's just a piece of metal on the back

[AndrewL]

@uchihamutasim: If you're experiencing some touch screen response issues, then you may wish to head to Settings > Display > Touch sensitivity, and toggle this option on to see if this helps. This is typically intended for when you have a screen protector installed, but could go some way to addressing the issue. You could also head to Settings > Accessibility > Interaction and dexterity > Tap duration > Toggle this on, and make sure it is set to '0.1 seconds'. 

[Sasa112]

I lot of users have same problem  i have same problem , this is software issue , if you go to developers options and enable taps we can see that tap is registered on screen but skipped!

Samsung please release update for this !

[uchihamutasim]

I hear you my bro, lets all send feedback to Samsung from this App it should work when we do