Smart Wallet cover case not work after April 1st update on Ultra 24

[Piromaniak]

After software update on April first Walet Case is not working anymore how it is ment to be. It is not turn the screen of (I tested proximity sensor it is ok), and AOD is now on whole screen so in the little window on case you cant do nothing.

I suspected to my phone so I make factory resetet. I even set up all manualy without Smartswitch but no result.

Is this is a bug or Samsung gave up of this concept?

It would be a shame for new phone to lose this option. I sold my Ultra 23 to my collage and on Ultra 23 option stil works but on Ultra 24 after last update case is unnecessary.

[Masood156]

S 24 ultra .... I just bought it 10 days ago ..it was working fine but now it is stopped working please help

[Piromaniak]

You have warranty so service if you suspect that phone is not working as it supost to work, in all other cases first try to explore possibilities of phone. It may be that you doing something wrong.

[biker_aid]

Just had this problem after an update. Take device out of the case and restart it. Put phone back in case and it started working as it should, with Cover Screen option reappearing in settings. Prob a bug in update that doesn't auto detect the case.

[Piromaniak]

Nope. At my U24 maintains make the mess and now I'm in the war with Samsung Srbija.

[hystrix100]

The solution that worked for me is here: https://eu.community.samsung.com/t5/galaxy-s23-series/smart-view-wallet-case-stopped-working-after-u... 

[Soumarey]

Hi,

Settings-advance features-labs-activate multiscreen for all aps. Remove phone from smart covert and put it back while connected to Internet.

[Sprath]

Mine isn't either when I close my case nothing are thay fix this!!!????

[RAMY RASHAD]

Make sure your device is charged, remove the cover, clean the cover and the phone, give the cover a few little twists, put it back. Hope this will work for you