saved contacts are hidden?

[lg461]

i have some issues when saving contacts from whatsapp. im not sure if this is a whatsapp problem or samsung/android problem. im using e-sim.

when trying to save a contact via pressing the persons profile page and pressing save, choose save to: phone. the contact is not visible under any category. see picture: why is this? the contact is labeled as: Phone (Phone)

but when saving again from profile page and this time pressing add information then saving to phone. then the contact is visible under Phone. its labeled as: Phone storage

1 - why are they being saved to different locations even though i choose save to phone?

2 - why arent Phone (Phone) contacts visible in that picture? im guessing they saved under e-sim which is not supported by samsung as contacts?

[arianwen27]

I'd use the contact move tool and move them all to google. You can also go to settings, google, all services, google contacts sync. Make sure it's on and if "can't sync" has a number around 80 next to it, import will do the same as the contact move feature I mentioned above

[lg461 · Accepted solution]

contacts under Phone (Phone) r not visible under contact tool app.

very strange.