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Contact numbers disappear.

(Topic created on: 19-10-2024 07:22 PM)
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MohammedGhaleb
Student
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Hi, my phone is Samsung Galaxy s24 plus, I noticed that I lost some numbers from my contacts, the names are still saved, but without numbers.

Could you please help me.

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5 REPLIES 5
lminvti
Samsung Members Star ★
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Hi there, it could be because the device is showing contacts stored on the phone instead of All contacts. This can happen if the "Automatically back up & sync device contacts" feature is enabled. 
MohammedGhaleb
Student
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@lminvti wrote:
Hi there, it could be because the device is showing contacts stored on the phone instead of All contacts. This can happen if the "Automatically back up & sync device contacts" feature is enabled. 

Hi lminvti,

Thank you for your answer.

Could you please help me with disabling this feature?

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lminvti
Samsung Members Star ★
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Settings >account and backup>back up data 1729365119055.jpg
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lminvti
Samsung Members Star ★
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Or you could go to contacts top 3 dots press on it import contacts select device to copy contacts or sync accounts and see who's synced
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keith30
GrandMaster
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Have a look at your settings to, you can show contacts without numbers showing or with numbers showing .
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