Samsung boost "no device found"

[Nick9k]

Hello all, my s24 ultra has arrived today.  I tried to go on Samsung boost to claim some offers but when I sign in, it says "no device found". The product is in my account's "devices" and I also registered it. 

Can you please advise?

 

I went to my registration page and it shows this. My softwares information service provider last three 3 letters are EUX (pre ordered this in the UK via Samsung)

 

[Awesomechick]

They've added free buds 2 pro

[Members_8XVzOBi]

Having the same issue with them not updating their server to include the S24 range and it's been a few weeks. So frustrating no Boost offers can be used until they do their bit.