S24 ultra will not connect to mobile data at all

[Da6xn9]

Hello, I set up my new s24 ultra yesterday and everything was working fine (except the screen colours which hopefully samsung will fix) 

The data was working fine but today I tried to connect my phone to data and it didn't work, I contacted support and went through multiple trouble shooting steps such as adding access point, reseting network settings, taking sim out etc 

My calls are working but my data will not work no matter what I do or how many times I restart my phone.

[Members_csn9CRd]

I got software update and started to get this issue, I have 2 sims 1 lyca and 2nd vodaphone india sim. I performed below steps and it worked for me
1. From the home screen, either swipe up or down to access apps.

2. Select Settings.

3. Select General management.

4. Select Reset.

5. Select Reset network settings.

6. Select Reset settings.

7. Enter your screen lock PIN, Pattern or Password and select Next.

8. Select Reset Mobile Network (if you have 2 sims, reset them one by one)

[Guernsey_Bob]

This worked for me. Been tearing my hair for past few days. Thanks.

[Karen_56]

This worked, thank you so much!

[Si_Waz]

Thankyou for sharing this information. I followed your instructions and got connected instantly. Brilliant. 

[Si_Waz]

Follow instructions from Alvega above

[Si_Waz]

Copied these instructions from another user, it worked for me . . .

1- Put the SIM back in the old phone

2- Went to the Access point settings in the old phone

3- Took screenshots of all the information about the Access point of my phone provider

4- Put the SIM back in the S24 Ultra

5- Went to Settings/Connections/Mobile Networks/Access Point Names

6- Created a new Access Point with all the information I had from the Older phone

And voila everything is working properly now! I Hope this helps!