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S24 ultra will not connect to mobile data at all

(Topic created on: 10-02-2024 02:30 PM)
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Da6xn9
Pathfinder
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Hello, I set up my new s24 ultra yesterday and everything was working fine (except the screen colours which hopefully samsung will fix) 

The data was working fine but today I tried to connect my phone to data and it didn't work, I contacted support and went through multiple trouble shooting steps such as adding access point, reseting network settings, taking sim out etc 

My calls are working but my data will not work no matter what I do or how many times I restart my phone.
40 Replies
Members_csn9CRd
First Poster
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I got software update and started to get this issue, I have 2 sims 1 lyca and 2nd vodaphone india sim. I performed below steps and it worked for me
1. From the home screen, either swipe up or down to access apps.

2. Select Settings.

3. Select General management.

4. Select Reset.

5. Select Reset network settings.

6. Select Reset settings.

7. Enter your screen lock PIN, Pattern or Password and select Next.

8. Select Reset Mobile Network (if you have 2 sims, reset them one by one)

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