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S24 ultra wifi issues

(Topic created on: 19-02-2024 10:21 PM)
48940 Views
Cheesyman
Journeyman
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Annoying when you buy a new phone and it is not as good as your older phone.. S24 wifi issues is very disappointing. Apps will not work while connected via wifi anywhere.. got told to turn the 5hz wifi setting off.. am I to tell every home I go to and say that lol.. businesses.. you don't upgrade to downgrade grrrr

141 REPLIES 141
Haslingden
First Poster
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This is typical to suggest otherwise it's crazy. Everyone I know is having issues with the WiFi. Like @Cheesyman said though, it's only certain apps. If I do a speed test on WiFi it's super fast but it won't open simple apps like the BBC sport app for instance. As soon as I put it on 4g or 5g it opens straight away.
Moonchild130770
Explorer
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Funny you should mention the BBC app, because this is one of the main offenders.  The whole BBC family is affected, news, sport iPlayer.  Not exclusively though.  Sky news and family is another, Strava another. The list goes on.  Not all apps, but a select few.  And this only happens when connected to my home Sky router. My phone is the only device affected in my household. No issues browsing the internet with any browser, just the specific apps.  The issue is sorted by either switching WiFi  off and back on again, or resetting the phone, but only for a random length of time before it re-occurs. This simply CANNOT be ignored.  I've now sent 3 error reports and counting.  Still no progress. I have to admit to getting massively frustrated now. 

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flomo80
Apprentice
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As i am currently on vacation with ipv4 only wifi- can somebody tell if the latest june update fixed the ipv6 wifi issues?

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Moonchild130770
Explorer
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I've applied the June update.  I'll update in due course. 

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Wheelieboy7
First Poster
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Still encountering this issue after updating the June update. S24 base snapdragon. Sent 4 reports and nothing. What kind of a joke is this Samsung? 

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LS_Component
Journeyman
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Nope. For a couple of days private dns, disabled bandsteering and so on would help, but it doesnt solve the problem. Maybe i will go back to Apple. Neber had such issues withy business IPhone so far.

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Ash555
Student
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I manged to resolve the WiFi issues by reset of the network settings.

https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont...

Don't have any connectivity issues, failure in apps to load or teams messaging issues anymore
flomo80
Apprentice
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Tried it yesterday. The issue came back immediately. 

 

It is so sad that a premium device is not capable of such basic things like ipv6 connectivity...

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Options

The update on June 1st didn't even fixed the issue. Earlier the Facebook was working fine, now Facebook is having same issue like I was having with weather network, Microsoft teams etc.

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flomo80
Apprentice
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Pls file an SR with a dump. 

I hope samsung gets aware of this if many people are complaining...

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