19-02-2024 10:21 PM
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Annoying when you buy a new phone and it is not as good as your older phone.. S24 wifi issues is very disappointing. Apps will not work while connected via wifi anywhere.. got told to turn the 5hz wifi setting off.. am I to tell every home I go to and say that lol.. businesses.. you don't upgrade to downgrade grrrr
22-02-2024 06:15 PM
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I have the same issue. I have 1 GB WIFI download speed and I only get around 5MB on S24 ultra. My older S23 Ultra and Tab 9 ultra get 1 to 1.2 GB. I tried all the usual troubleshooting steps but no luck. Occasionally the phone will connect @1GB but will drop after a minute. I called the support and they could not help. I think I will return the S24 ultra and keep the old S23 ultra
22-02-2024 06:31 PM
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Samsung need to fix the WIFI issue ASAP. I will wait but I will return the S24 ultra if the issue was not fixed before the end of the return period
22-02-2024 06:40 PM
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22-02-2024 06:51 PM
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Speed Test showing speed dropping
This screenshot shows how the WiFi speed keep dropping

22-02-2024 06:52 PM
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I highly recommend submitting an Error report, @Cheesyman and @Happy King, as this will enable our developers to take a closer look at this for you. What you're reporting is certainly not at all typical, so it's very important that you get this resolved.
To submit an Error report, please:
1. Launch the Samsung Members app.
2. Tap Support.
3. Scroll down and tap Error reports.
4. Choose a category of Error report to submit.
5. Complete the required details and then send the report by tapping the send icon.
I trust that this will help.
22-02-2024 06:58 PM
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Will do Paul, I really want to keep this phone, so I hope Samsung will listen
22-02-2024 07:03 PM
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03-03-2024 03:45 AM
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I will also submit a report. My 5.0G connections fail, or are slow to connect, then are ok on that connection for a while. The 2.4G connections seem normal so far.
04-03-2024 02:22 PM
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04-03-2024 02:28 PM
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