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S24 Ultra wifi issues

(Topic created on: 15-09-2024 01:06 AM)
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wolfmanjake
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Hey, I recently purchased a new S24 Ultra and I'm having some trouble with the wifi in my home. The phone keeps disconnecting and reconnecting, and even when it's able to stay connected, the speed is extremely sluggish when compared to other devices. It's not just my home network either, the same goes for every network I connect to.

I've tried some of the suggestions I've read on this forum but none of them have helped. Unfortunately I've had this phone for a little more than two weeks now, so it's too late for me to return it and get something that works better. 

Has anyone else had success fixing this issue? I'm not really looking forward to spending two years with an expensive phone that can't even stay connected to a wifi network 🫤

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15 REPLIES 15
ryanformato
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I am having the exact same issue where mobile data works fine but Wi-Fi does not.  We need an update... Now.  This is a flagship phone.

Bheeman888
Student
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I Just got myself  S24 Ultra 2 weeks ago. Whenever connected to 5G Wifi , its connected but showing (Connected Without Internet) after using it for a while. Its really frustrating.

 

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Bheeman888
Student
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Has anyone solved this issue yet ?

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Churel
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Hi, I bought s24 2 weeks ago and have same issue in for only specific one router. when i try to connect in my home direct modem 's wifi it works without any problem. But when I try to connect ReyeeOs router with different name of same wifi networks than it gives known issue. At my work wifi connection is flawless.

Thus I suspect that this issue can be related to the specific router brands.

Please try different to connect with different brands and check this theory 

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Ricardios
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I've had the same issue with home wi-fi being unstable on S24 Ultra and resolved it by simply unplugging the wi-fi router, waiting 10 seconds, and plugging it back in.  If that doesn't work, try going into Settings > Connections > Wi-Fi > press the gear icon of your home wi-fi > press View more > change the MAC address type from Randomized MAC to Phone MAC.  

Also, make sure your wi-fi router's firmware is up to date.  If your other devices (laptop, tablet, etc) also have an unstable wi-fi connection it may be time to get to get a new router.  

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epkid018
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Having same issue here. Tried all solutions posted, no luck. Agree with some of the other users, ~+$1000 for a phone that randomly disconnects while on home wifi, not a good look. 

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