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S24 Ultra washed out colours

(Topic created on: 24-01-2024 02:16 PM)
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popmaster109
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Hello,, I've just received my S24 Ultra and compared to my S21 Ultra the colours on the S24 Ultra are washed out and not as Saturated?, I've adjusted all the display settings and still cannot get the colours to match the older S21 Ultra, I've contact samsung uk customer service they went through Smart Tutor and couldn't find anything amiss has anyone else found this to be the same on their S24 ultra? I'm not sure if Samsung UK are aware of this issue? And whether a software update will solve it?, I suspect it's the new Gorilla glass amour glass which is anti-reflective which is great but not at the expense of colour, I'm seriously considering returning the S24 ultra and keeping my S21 Ultra 
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gambiting
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I've seen loads of people saying it but no grain here, no matter the settings. S24 Ultra.
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Bt32
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This is the last comparison I'm doing, s23u V s24u both on vivid both full brightness. Which do you prefer , do you see an issue? Remember the s24u display is naturally brighter than the s23u. To me these both look within margin of error for colour but one is obviously brighter than the other. My wife was watching Traitors and I took her phone of her for this lol, she wasn't happy!20240130_215959_1000001851_1706652100.jpg
Bedr0ss
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Open an hdr video and put your phone right under a lamp light, you'll see your brightness increase a much more automatically, even if you're already at max brightness

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DronePro
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In  some regards i would consider myself a fanboy, but the truth is the truth, this is 100% garbage. This entire thread should not even exist on a $1300 in 2024. 

mizgor
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If anyone's plans to RMA regarding the grainy screen, please update us. Planing to send mine back next week.

DronePro
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I just did a gray test myself and i can 100% confirm i do not have Any grain at all. Just terrible colors and not a bright screen at all. my S23U is much brighter than my S24U

DronePro
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Top is brighter and also the S23U

Bt32
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No, top is s24u. You can tell by the slightly smaller display. You can see the curves on the s23u too. I honestly think you've all got faulty panels
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DronePro
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Really? i'm experiencing exactly the opposite where my S23U is brighter than my S24U. I'm starting to really hate Samsung. Oh HTC, where are you great phones? 

Bt32
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Yep, honestly.
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