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S24 Ultra washed out colours

(Topic created on: 24-01-2024 02:16 PM)
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popmaster109
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Hello,, I've just received my S24 Ultra and compared to my S21 Ultra the colours on the S24 Ultra are washed out and not as Saturated?, I've adjusted all the display settings and still cannot get the colours to match the older S21 Ultra, I've contact samsung uk customer service they went through Smart Tutor and couldn't find anything amiss has anyone else found this to be the same on their S24 ultra? I'm not sure if Samsung UK are aware of this issue? And whether a software update will solve it?, I suspect it's the new Gorilla glass amour glass which is anti-reflective which is great but not at the expense of colour, I'm seriously considering returning the S24 ultra and keeping my S21 Ultra 
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AliyanBaig
Journeyman
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same here if it's not fixed trust me alot of people will be returning there phones, so many people on reddit are saying the same thing and I doubt samsung wants to loose out on all these sales for there flagship phone. I have reported this bug in samsung members app and didn't bother going to contact samsung support because they read off a script and I doubt they are in contacts with the developers.

Ultrakameha
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Look at the differences the s23 ultra colors are so much more vibrant

20240127_054545.jpg

VIVEK PANCHAL
Explorer
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As per history Samsung day by day just decresed vividness but this time this much low saturation is not acceptable it look like some cheal lcd screen with some wired polarised effect wich effect to my eyes also

georgieboy
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Third it
MaximumSchwifty
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It'ds not about them fixing the issue for me....i know they can't......it's about disrupting to the point it draws attention from someone 

RPB100
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But why are CS delivering different scripts about the same issue which contradict other responses?
RPB100
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A magic one it seens
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Lotfi_80
Pioneer
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I compared my S24+ to an iPhone Pro Max 14 and it does look washed out in comparison. On the homepage, icons are so much more vibrant on the iPhone!

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RPB100
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I didn't say publicy but to plenty on here on individual chats they have said this.
georgieboy
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I'm assuming left is the s24 ultra with no reflection