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S24 Ultra users be careful of the pen

(Topic created on: 01-02-2024 09:50 PM)
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TheDenny
Voyager
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I have noticed more than once the pen being loose from the handset. I then click it back in. The weird thing is that I never clicked it to release it. Thought I would remind all S24 Ultra users to be mindful as I know it is expensive to replace it.

Maybe when I put the mobile on hard surface but can't be sure why the pen releases so early.
34 REPLIES 34
Goel
Pioneer
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Yeah we can only be mindful of it when using the phone and the pen. The phone will obviously alert when the pen is away from it.
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Greenmum1
Helping Hand
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Set the alert so you know the pen isn't in the phone?
BandOfBrothers
Samsung Members Star ★★
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@TheDenny a gentle bump of the phone can sometimes release the phone from it's silo. 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BandOfBrothers
Samsung Members Star ★★
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@Robin999  when I'm buying a case this is the first aspect of the case I do my due diligence on. 

For example the UAG Monarch Pro Kevlar Magsafe Case I now use on my Samsung Galaxy s²³ Ultra has a step cut out in order to allow easy access. 

A YouTube creator named Flossy Carter always shows how it is to remove the sPen when he's reviewing cases. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

TheDenny
Voyager
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Please let me know how this is possible as unable to find the way to do it.

Thank you in advance for letting me know 👍
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Joeeye
Legend
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If you want a pen to sit securely, try putting an S23 Ultras pen in there 🤣 (Please don't actually try this, it was a joke 😜 )
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TheDenny
Voyager
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I would if I had a s23 Ultra 😂
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Joeeye
Legend
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Trust me, you wouldn't want to lol
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Greenmum1
Helping Hand
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Go into settings, advanced features, then select s pen, all the options are there, it's more an option for sound if it's removed and replaced so at least you will be aware 😊
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TheDenny
Voyager
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Thank you and I just checked that I already have sound on and this wasn't the case when I noticed the pen being lose from device 😅 1706890336008.jpg