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Disapointed in Samsung with UI7 rollout

(Topic created on: Tuesday)
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Grantd01
Journeyman
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Still no update for fully unlocked S24 Ultra, if not here by May will be moving away from Samsung as their update process is awful. Delays are seem by a lot of people as unacceptable by users. Will be moving to Google phone at first chance I get.
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11 REPLIES 11
Tourbillon De La Vie
Samsung Members Star ★
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Where are you based 

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arianwen27
Big Cheese
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The updates are staggered so a set number of phones get it each day. As long as your updates are working normally, you're just unlucky to be near the end of the line.

If an issue is found, it gets paused and fixed before you get it. If everyone got it all at the same time, everyone has a problem if an issue is found
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Grantd01
Journeyman
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Uk
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Tourbillon De La Vie
Samsung Members Star ★
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On what network and where did you get the phone from. Update should have reached you bar some issues 

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Grantd01
Journeyman
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SURE, whi h is fully unlocked as s21 gets all updates. Phone purchased from them.
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Tourbillon De La Vie
Samsung Members Star ★
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Well, all other UK network delivered on time. Now Sure time to catch up

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Lingard87
Voyager
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What is it you're hoping to get out of the update? So far on my Fold 5 with oneui 7 I've not noticed any benefit or great new features (though there are some new things, just nothing new I'd bother with)
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Piper123
Samsung Members Star ★
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Hey there

As your device was issued by Sure in the Channel Islands, it is likely that the update hasn't yet been approved and released by them which would explain why you haven't had the update yet.

Likely nothing to do with Samsung.
S24 Ultra
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Grantd01
Journeyman
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Acorsing to Sure they do not block updates at all as no need to as I have spoken to support team.
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