Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 Ultra USBC to USBC video no longer working.

(Topic created on: 03-04-2024 01:28 PM)
4501 Views
FatherOfMayhem3
Explorer
Options
After the latest update the usbc to usbc video no longer works. I can connect my external monitor like I always have but the display never turns on. The display and cable work fine with other devices just not my Samsung s24U.

Any other people experiencing the same thing?

USBC to HDMI works fine. But that means another power cable needed.


16 REPLIES 16
Tourbillon De La Vie
Samsung Members Star ★
Options

Did you try wiping phone cache? 

0 Likes
FatherOfMayhem3
Explorer
Options
Will give it a try
0 Likes
ABall
First Poster
Options
I'm having the same problem, did you find a solution?
0 Likes
FatherOfMayhem3
Explorer
Options
After about 20 seconds of being plugged in I can open DEX and it works. BUT the screen now needs external power to run
0 Likes
MisterDNEH
Apprentice
Options

The display needs power which is complete nonsense because the S23 or below doesn't need power so why did they change this is beyond me.  Samsung needs to fix this dumb issue as the whole point of having an external display option is to make it mobile.

Kay123
First Poster
Options
I'm having the same issue type c to type c doesn't work
Members_gaMGAa9
First Poster
Options

Another one with same problem. I am using arzopo s1 table. IT works with all other devices even usbC to usbc, with samsung, nothing.

Swan_G
Apprentice
Options

Same issue. 

I have an Arzopa monitor. If I plug my old Note 10+, DeX launches immediately. 

With the S24 Ultra I get a No Signal video.

Same cable.

It works fine using a Usb-c hub with HDMI output, but I need to use the hub + external power.

Samsung should fix this since it's probably a software issue.

0 Likes
schroef
Navigator
Options

Same here on S24 plus user. I dont have the mini HDMI cable at the moment, so it won't work as it used

0 Likes