27-07-2024 08:38 PM
My s24ultra was smooth sailing until the most recent update, now whenever I want to connect anything in the usb c port that isn't a charger will work for a couple minutes then disconnect. I then get the notification of "usb connector connected/disconnected". First noticed with my g8 galileo controller attachment, but now that I'm trying to connect an external display via usb c to hdmi, it gives me the same notification/error. Hate to have to return this device after barely setting it up completely no less than a month ago. Any ways to resolve this issue?
27-07-2024 08:41 PM
Below is a screen recording showing my charger is connected while still receiving the notification I'm talking about.
Any help would be appreciated, thanks.
27-07-2024 08:41 PM
27-07-2024 08:45 PM
Thanks for the quick response, sadly had no luck. Followed your steps and still receiving the same outcome.
27-07-2024 08:47 PM
27-07-2024 08:54 PM
Just hard reset my phone, now it seems like it's not reading the usb at all. Charges no problem, just seems to be any other type of usb c connection is not reading.
27-07-2024 08:58 PM
Followed these steps in the video before making this post and i thought i fixed it, worked for a solid 15 minutes before disconnecting. I ended up switching everything back to its previous settings as i didnt want to mess with stuff i truly dont know what its doing.
27-07-2024 09:12 PM - last edited 27-07-2024 09:45 PM
27-07-2024 09:31 PM
Thanks for the suggestions, my phone started telling me moisture detected, or foreign object in port when i booted up in safe mode which makes 0 sense .....this phone dont even know what to tell me anymore lol ima just take the high road and exchange this piece of junk as I'm still paying it off and T-Mobile should accept it no issues, its less than a month old. My mother also has an s24ultra and her phone connects no problem to the same usb c to hdmi cable im using. Rules out the cable being the problem. I think my phones just a dud, which wasnt the case until the latest update. I also have very little 3rd party apps and havent downloaded anything new besides good lock and wonderland from the samsung store. Thanks for trying to help.
27-07-2024 09:33 PM