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S24 Ultra NFC stopped working

(Topic created on: 26-01-2024 04:01 PM)
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Amz-ai
Journeyman
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Hi, I'm on day 3 of having my S24 ultra and the NFC/contactless payments has stopped working after working on the first day. Has this happened to anyone else/ can anyone suggest a fix? 
I was initially using Google wallet.
27 REPLIES 27
BandOfBrothers
Samsung Members Star ★★
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Does this happen with Samsung Wallet too @Amz-ai .

Sometimes a soft reboot by turning the phone off and on helps. 

You could try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

And make sure the apps upto date software wise. 

And try Settings > Apps > Google Wallet > Storage > Clear Cache > Then see what happens. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Amz-ai
Journeyman
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I almost never use Samsung Wallet but I will set it up and test it out. Thanks for these suggestions, I'll give it a try and report back!
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AndrewD71
Explorer
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I tried an NFC payment today for the first time with my S24 Plus and it worked eventually but was very slow - was about to give up when it was accepted. Will keep an eye on it over the next few days. I use Google Wallet as my bank doesn't accept Samsung Pay/Wallet.

Amz-ai
Journeyman
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Update: Thankfully it's working again! Can't say what the trigger was. I restarted the phone, cleared my cache in Google wallet and ensured nearby devices had permissions in wallet as it seemed to have been removed. No problems with speed either.
Pawandeep
First Poster
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Day 1: Adding Credit cards to Samsung Pay. S24 ultra won't read the cards. 

I.tried on my S21 Ultra works fine.

Absolutely frustrated. Spent $1500 for this ***** phone.

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Amz-ai
Journeyman
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Have you tried using Google wallet to scan your cards?

I'm still having trouble with Google Wallets NFC but Samsung Wallet has worked fine with my credit cards. The only issue is the lag
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georgieboy
Navigator
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I have scanned cards, but then at the last bit comes up with a problem. Contact your bank on some occasions or try again on others . Won't except revelout either nightmare
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MTXSAM
Student
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Well, my issue is different. When I turn the NFC on, tap a security key or start my authenticator app, the NFC switches off. The enabled indicator at the top vanishes, but it shows it's enabled in the settings. Definitely something quite not right with the NFC function.
Imrahil
Journeyman
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similar issue here - NFC stopped working without reason. I tried wiping the cache partition but nothing changed