Connecting my watch 5 pro

[PaulStoner92]

Hey, sorry for all the questions recently. So my new phone came today - I can't seem to pair my watch 5 pro with the s24 ultra, anyone else having this issue? 

Any work arounds? I backed it up before and transfered the app over - but I thought it was telling me to reset it and I did and now it won't won't connect to my new phone ?

[Fiona26]

Have you reset the watch? Try deleting the wear apps data. Then try and pair the watch again.

[PaulStoner92]

Yeah tried, furthest I've got is a number on the screen that needed confirming on the phone, but it never showed on the phone 😞

Having a shocker here haha

I can see the watch on my phone to connect, but seems to be an issue with it connecting

[bnb90]

I ended up factory reseting my watch, mine had an issue connecting to the new phone initially too. Connected fine after that

[PaulStoner92]

I've been at it about 2 hour haha, really losing the will to live here haha

[Fiona26 · Accepted solution]

Reboot the phone after clearing data for the wear app.

[PaulStoner92]

You're a legend, thanks Fiona - managed to get it connected now! Only took about 3 hours haha

[AndreescuD]

Despite the futuristic technology, samsung can't seems to manage, not to reset your watch all the time when you get a new phone...

[PaulStoner92]

Been an absolute nightmare, I've had to reset the watch and then reboot the phone and the watch about 5 times, and all it took was the clearing cache and restarting phone, hopefully this post might help someone else out though!

[Fiona26]

😊👍