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S24 Ultra one UI 7 Beta 2 call issue with galaxy watch 5 pro ui6

(Topic created on: 18-12-2024 05:38 PM)
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Mariobar34
Explorer
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Hello, When I am in a call ( call or answer) and I use my watch as the audio device it goes always through my phone!!  I tried restarting, resetting my watch but nothing has solved the problem!! but when I have transferred the watch to my old S10 everything was as it should be. I think it is an one ui 7 beta 2 bug! please fix it! thank you 

9 REPLIES 9
BandOfBrothers
Samsung Members Star ★★
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Hi @Mariobar34 

Be aware the caveat is that your phone can become unstable at the Beta Programme stages occur, and certain apps such as Banking Apps and payment options such as Samsung Wallet and Google Wallet maybe affected. Leaving the Beta either while the Beta stages are still ongoing or the end of the Beta can be rarely problematic. I would suggest to not download the Beta onto your daily driver if the above are important to you personally. 

Ypu can send feedback via the Beta Programme route. 

Hopefully as the stages progress bugs will be ironed out. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Blessed4life
Black Belt 
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Hi, it's working how it should with my watch 7 ultra & my s24 ultra running one ui 7 beta 2.
Maybe check if the watch as a update or try clearing your watch cache partition in the settings.
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Mariobar34
Explorer
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Hello, I have done a full reset of the watch, deleted all the apps on the phone and the problem is still there!! But if I transfer the watch to my old S10 then it will work OK! There are others talking about this problem on the Internet!! Maybe there is something to do with the watch 5 pro!! My watch is the BT version no lte!
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Glenntech
Samsung Members Star ★★
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Please feedback in the Beta forum
This forum is the wrong place to report faults and bugs with the software
Blessed4life
Black Belt 
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Hi, maybe try booking an appointment with a Samsung experience store & see if they can fix the issue.
It's worth a try
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hakanisl
Student
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I have the same problem with my S24 Ultra and Galaxy Watch 7. 

SRK-HD
Pioneer
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Yeah, I'm having the same problem with my Watch 6 Classic. I'm on One UI 7 beta 2, and calls made or answered on the watch are silent – both me and the other person hear nothing. It's like the audio and mic are routing to my phone even though I'm connected to the watch. Everything else on the watch works fine though.
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abamir9721
Student
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I have a Galaxy Watch 7, my phone is also S24 Ultra, after installing One UI 7, I am no longer able to answer calls from the watch, but if I go back to UI 6.1, the problem will be solved.

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abamir9721
Student
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I have exactly the same problem.

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