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S24 ultra has no USB functionality since UI 7 update

(Topic created on: 30-06-2025 06:45 AM)
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Azzaaaaaaa
Pioneer
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UPDATE 10TH AUG:

Managed to get it to charge for 30 seconds using a Samsung EP-TA800. Tried several cables in this plug with the same result. Does not charge continuously. Sent revised logs to Samsung, still no comment from them, have also updated to latest security patches - no change. 

UPDATE JULY 4TH:

Several users confirmed the same issue since I first posted
Symptoms: USB-C Port not recognised, No charging/data connection. Recovery mode not possible due to no cable being detected
Tried: Swapping cables, charging plugs, tested safe mode, dev settings, toggled fast charging, reset settings, factory reset phone, swapped entire charging port to another official part (no change) 
No moisture warnings (but happens for some people) Wireless charging unaffected 

THIS ONLY OCCURED AFTER UPDATING TO ONE UI7, JUNE PATCH DID NOT RESOLVE THIS.

STILL NOT ACKNOWLEDGED AS AN ISSUE BY SAMSUNG 


Original post follows

Tried cache clearing
Waiting for a new security patch 
Dev settings changing usb behaviour 
Wiping all settings
Factory reset phone.
Tried safe mode

Unable to charge or see a usb connection at all.

Its not a hardware issue, confirmed by installing a new charging port, this is software only. 
43 REPLIES 43
Members_RIgMBDx
Journeyman
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Tried to log a repair with Samsung explaining I couldn't really be without my phone, no dice with them they sent a courier twice to pick up my phone whilst I was away from home then promptly cancelled the repair. 

Think I'm going to just wait & see if a Software fix emerges & rely on slow wireless charging for now. 

Azzaaaaaaa
Pioneer
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Did you report it in the members app too so they have the log data?
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Ariel506
Journeyman
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My S23 plus usbc port only works for charging, no pc connection, no cable earphones and no android auto... after One Ui 7.0 it´s like samsung damaged my phone´s port. I cant make a clear partition cache because the phone is not recognizing the usb port... and it needs a usb connection to wipe cache, so it´s frustating. Need a solution because in order to back up my info I need to connect at least to my pc... NEED SAMSUNG TO MAKE A PATCH,  many users are having this usbc issue... 

ffctom24
First Poster
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Mine is doing the same.
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