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S24 ultra data/signal issues

(Topic created on: 09-02-2024 04:45 PM)
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jimmy6008
Pioneer
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Hi
I don't know if anyone else has been having these issues. But if I'm travelling and driving from one place to another my data ends up going from 4G to 2G mode. And it doesn't come back to 4G even when I'm in a good signal area. Even after turning data off and on it stays the same. You have to reboot the phone to fix this issue.

The signal strength is also very low most of the time. Not sure if it's a phone issue or sim. I used the same sim in another phone and never had any issues.....

Please let me know if you have any ideas.

Thanks 
154 REPLIES 154
GalXE_Guy
Journeyman
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I went and got my phone exchanged today. Though it's a hassle, it looks like it took care of the problem. 

 

Still cautious, I will update the thread if it continues. My guess is that this was a hardware issue. 

jimmy6008
Pioneer
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What exactly was the problem with yours? How much better is it now? Do you get amazing signal everywhere and still ok signal?
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Derek777
Explorer
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Is your phone working now?

GalXE_Guy
Journeyman
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Yes, my phone is working perfectly now. Have not had the network issues, nor the random Do Not Disturb turning on that I had happening. 

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Nd16
First Poster
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Should we replace the phone too ?

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jimmy6008
Pioneer
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Might be too late to replace. I think it's 28 days
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Nd16
First Poster
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Yep same for me

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gazwales
Apprentice
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I have a weaker signal 1 bar is this still a issue?
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jimmy6008
Pioneer
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I still have the issue where signal drops to 1 bar or even 0 bar even when you're at the same location and not moving. I don't think this issued is resolved.
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gazwales
Apprentice
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Same here 0 to 1 bar at home
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