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S24 Ultra colors washed SOFTWARE issue

(Topic created on: 28-01-2024 08:25 PM)
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MakeSomeSpace
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Samsung has confirmed

image


 This is a software issue so i can sleep now 🫶
48 REPLIES 48
-Robot-
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I'm not being a fan boy, I just don't see anything wrong and think its fine

I could argue you should stop being a sheep
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fsdfvgbvrcdcs
Apprentice
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I'm confused. What's this got to do with Korean?  It's about the display. The Op titled it: "S24 Ultra Screen color" from the post that Helena replied to.

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HL1ZIX
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And now it was always intentional

 Won't be buying an s24 at all...

 

https://www.androidpolice.com/samsung-galaxy-s24-ultra-washed-out-display-intended-behavior/

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fsdfvgbvrcdcs
Apprentice
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When the Pixel Pro 8 has a better display then the S24U, they have some serious issues. Did anyone of the team developers, who's not color blind, actually compare the display to competitor displays?

My suggestion would be, why not have 3 options:
Vivid - DCI-P3 with saturated colors
Natural - SRGB with accurate colors
Pro - DCI-P3 with accurate colors.

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KholaI
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Hi all.

Galaxy S24 series models have adjusted colours and brightness for more accurate and comfortable vision while using.  Some changes have been made to the display technology to offer a more natural viewing experience, so you may notice differences in colour depth when compared to older devices. This concept of behaviour on the display is an intended colour adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continually improve our software (UX) as market and consumer interests evolve.

If you still feel as though the display is not quite what it should be, or would like this to be looked into further for clarification, do send in an Error Report via our Samsung Members app > Get help > Error report. When sending this in, please be sure to do so within 15 minutes of experiencing the issue, alongside attaching an error log. Once our engineer review this, our colleagues will be in touch.

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HL1ZIX
Student
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I'll bet Samsung did this because the new display tech can't handle it and probably gets burn in or something too soon

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MakeSomeSpace
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Nah .. i don't think so
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Members_JuhghcW
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I need official confirmation that they will address it. Otherwise, I am returning the phone.

HL1ZIX
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I didn't buy because I expect Samsung to do this sort of thing every 3 years.   They always have.  Introduce a downgrade to buy themselves a few more years of "improvements." A prime example of why to never buy a phone at launch.  They just drop in price soon, anyway.  Heck, even the iPhone 15 dropped $80 here, barely a month after it became available.

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