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S24 ultra camera rattle and anxiety over this

(Topic created on: 12-09-2024 09:05 AM)
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JonoJames
Journeyman
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Hello everyone, I get a bit anxious when it comes to getting a new phone.... it's because it's change. I noticed last night that if you gently shake tilt the phone i hear a slight tapping noise from the camera. I have read that this is the image stabiliser in the camera and is normal. Apparently this should stop rattling when the camera is activated? But I find it still rattles even the camera on and read somewhere that this is normal? Can anyone help with this query? 
Thank you:) 
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Solution
GusB
Samsung Members Star ★
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This is normal - it's the lens moving to compensate for camera shake (like suspension ) it's called Optical Image Stabilisation (OIS) - it's why when you walk or run whilst recording it stays smooth (there is also software working on this too)
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **

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8 REPLIES 8
amad000
Journeyman
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Hi brother same thing in my phone galaxy s23 ultra camera rattle to much all the time. Didn't find any solution.
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Solution
GusB
Samsung Members Star ★
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This is normal - it's the lens moving to compensate for camera shake (like suspension ) it's called Optical Image Stabilisation (OIS) - it's why when you walk or run whilst recording it stays smooth (there is also software working on this too)
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
-Robot-
Samsung Members Star ★
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There is no solution as it supposed to move
JonoJames
Journeyman
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Thank you so much:)
JonoJames
Journeyman
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Looks like it's normal
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Shamrock_Sean
Helping Hand
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It normally does this when camera is off but when OIS is working it doesn't rattle
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TungHS
First Poster
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But how about it is louder 3 times than normal? I understand that there is a small noise, but mine is 3 times louder...? Is this normal?

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Members_VxT1pRB
Student
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Hi . Mine too, even if i slightly move the phone from side to side . It's  like the sensor is moving freely inside.. 

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