Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 Ultra Battery drain while plugged in

(Topic created on: 17-07-2024 11:43 PM)
1139 Views
TheCodeKing
First Poster
Options

I have S24 Ultra and official 45W samsung charger,normally it should charge regardless of the activity on the phone, but the exact opposite happens to me, the battery discharges instead of charging while the charger is connected and it say that is super fast charging, I checked the cable and the settings and everything is ok,no app to drain that much. What could it be and what should I do?

0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

It's rare for the phobe to be using battery more than it can draw in charge @TheCodeKing 

Try these troubleshooting steps please >

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Peshi
Navigator
Options
What are u doing on the device while this is happening?
0 Likes