17-07-2024 11:43 PM
I have S24 Ultra and official 45W samsung charger,normally it should charge regardless of the activity on the phone, but the exact opposite happens to me, the battery discharges instead of charging while the charger is connected and it say that is super fast charging, I checked the cable and the settings and everything is ok,no app to drain that much. What could it be and what should I do?
18-07-2024 05:27 AM
It's rare for the phobe to be using battery more than it can draw in charge @TheCodeKing
Try these troubleshooting steps please >
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-07-2024 11:41 AM