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S24 ultra auto framing/tracking

(Topic created on: 20-02-2024 09:54 PM)
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sinbrad1966
Journeyman
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Ok, I traded in my S23U for the S24U and first thing that I noticed is that during video calls, mostly whatsapp the camera on the S24U doesn't track as it did on the S23U. If I moved to the left or right of the frame the camera would follow to a certain degree but not on the S24U. Anyone else having this issue?
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sinbrad1966
Journeyman
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Made a call tonight, pulled down screen twice and lo and behold there are the video modes. Now got the auto framing working. Need to go to specsavers🙄

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12 REPLIES 12
Reylob
Samsung Members Star ★
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Hi @sinbrad1966 

I use WhatsApp for video calls, but I have never pay attention to that feature. I usually look at the other party on my screen. I do not pay attention to the little window for myself. I will try to check next time. I am curious now.


Technology enthusiast, but not related to any technological company.
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ItsBaldDave_
Voyager
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You may need to turn this on again. I believe that during a video call, you can swipe down to reveal the quick toggles, and there will be an option for video effects.

Edit: try this https://us.mcsvc.samsung.com/bp/0vMpROaaRW2QxKuds1xUcA/0/tips.detail.sub.apps.u?cc2=gc&vf=eyAiZmlsdG...=en&salescd=EUX
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sinbrad1966
Journeyman
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Strange thing is that looking on youtube and the s23u you can toggle this on/off but s24u doesn't have a toggle?
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ItsBaldDave_
Voyager
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Mine has the option, but I have to be in a video call for the option to be toggled.
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sinbrad1966
Journeyman
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Does yours do auto tracking or auto framing during a call?
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ItsBaldDave_
Voyager
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Auto framing.
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sinbrad1966
Journeyman
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And it works?
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ItsBaldDave_
Voyager
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Yeah it does.
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sinbrad1966
Journeyman
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Ok cool, will check it out during my next call tomorrow